a.Short Answer: The WilloMD is a digital smart medical device especially created for joint pain relief.
b.Extended Answer: The mini-computer is preloaded with Willo OS5 software and is designed to relieve joint pain, improve mobility, and speed return to performance. It is a fifth generation device, the result of years of research and development by The Physician’s Technology medical and engineering team. It includes our most recent and significant advancements for treating joint joint pain that limits performance and mobility.
2.How does it work?
a.Short Answer: Multiple energies, delivered by a complex mathematical formula to the skin surface, promote pain relief and healing.
b.Extended Answer:WilloMD technology employs dynamic photonic and thermal kinetic energies which are known to relieve pain and promote healing.A proprietary algorithm targets and treats by calculating and delivering a unique digital prescription of these energies. This can be likened to an electronic prescription that stimulates vascular, neurologic, and recuperative systems. Pain and swelling are reduced, toxin removal is accelerated and healing enhanced.
3.How does the WilloMD differ from other pain relief devices on the Market?
a.Short Answer: The WilloMD is a sophisticated mini-computer employing advanced hardware and software designed specifically to promote pain relief, healing, and enhanced performance.
b.Extended Answer: The patented physical design of the WilloMD is unique and material to its remarkable performance. The advanced hardware and software are more intricate, advanced and complex than any other pain and performance device on the market. Not only does the WilloMD relieve discomfort, but it also accelerates healing and because of its proprietary andpatented energy delivery system, it prevents tachyphylaxis (adaption).This is a phenomenon that refers to the body’s rapidly decreasing response to a pharmacologically or physiologically active substancefollowing its initial administration. In other words, things like drugs, medication and physical stimuli become less effective over time. The WilloMD offers the unique advantage that one can use the device as often and as frequently as desired while continuing to accrue benefits without developing tachyphylaxis.
4.Have there been any medical studies to support WilloMD technology?
a.Short Answer: Yes.
b.Extended Answer:The landmark medical study in May 2004, published in the Journal of Dialysis and Transplantation (2005) validated that our technology is effective. The 5th generation WilloMD is the most advanced technology offered by Physician’s Technology.It has produced thousands of positive patient outcomes over many years.Ongoing research will continue to confirm the importance and effectiveness of our technology.
5.Is WilloMD treatment safe?
a.Short Answer: Yes.
b.Extended Answer: There are many pharmaceuticals that offer pain relief. Non-Steroidal Anti-inflammatory Drugs (NSAIDS) are one class of drugs that millions of people use throughout the world to relieve a variety of painful conditions. It has been known for years that this class of drugs carries significant risk.
For that reason, newer drugs in this class have been developed, referred to as COX-2 inhibitors. However,even with these newer generations of drugs developed to reduce previously known problems with the NSAIDS, serious and life threatening conditions can occur. In addition, analgesics (narcotics and synthetic pain medications) can have habituating, addictive, and bothersome side effects.
The WilloMD™ poses none of these risks. If used as directed, no adverse events or complications have developed in anyone. You can take comfort in knowing that your WilloMD™ is both effective and safe.
6.How long is a treatment session?
a.Short Answer: 25 minutes
b.Extended Answer:Some individuals, depending on their condition, may administer two or more consecutive treatments, to notice improvement. Each user should determine his/her own needs.
7.How often should I to do the treatment?
a.Short Answer: The recommended frequency of treatment varies depending on the individual and the condition.
b.Extended Answer: Most people notice a dramatic improvement after their first WilloMD™ treatment.Although a small number of people obtain full relief with a single treatment, most will require multiple treatments. With additional treatments, many find the effects are cumulative, and enhance and maintain the favorable results.
As a rule of thumb, chronic conditions tend to require more prolonged therapy than acute conditions.As long as the safety recommendations are followed, the WilloMD may be used as frequently as the user wishes. Whether your condition is acute (hours to days) or chronic (weeks to years), the more frequently you use the WilloMD™ the more complete and sooner you can expect your condition to improve.
The Doctors recommend using The WilloMD™at least twice daily until symptoms are controlled. The user may then determine his/her own frequency of treatment needs
8.Can the WilloMD be used after surgery or replacement?
a.Short Answer: Yes.
b.Extended Answer: The WilloMD technology has been used to treat open and closed wounds in large numbers of individuals. Patients and health care providers consistently report relief of discomfort and reduction in swelling with use of this technology.However, we recommend always checking with your physician prior to using the WilloMD after any surgical procedure AND that the WilloMD not be used in the presence of infection!
9.Can Cancer Patients Use The WilloMD™?
a.Short Answer: Yes.
b.Extended Answer: In a report in Photomed Laser Surg. 2004 Dec;22(6):523-6, Mognato M, Squizzato F, Facchin F, Zaghetto L, Corti L confirmedprevious observations carried out on human cells, where only the proliferation of slowly growing cell populations appeared to be stimulated by laser light.A number of studies have demonstrated that cancerous cells are not stimulated by using this technology. Therefore, it is felt that patients with cancer can safely use The WilloMD as long as the recommended guidelines are followed.
10.Does the WilloMD work over clothing?
a.Short Answer: No.
b.Extended Answer: It is very important to apply the WilloMD directly to the skin surface. Further, the skin surface is clean, and free of any clothing, jewelry, lotions, salves, ointments, or topical preparations prior to beginning treatment! This applies for any area of the body on which you choose to use the WilloMD.
11.How long does the effect of a WilloMD treatment last?
a.Short Answer: The duration of effect will vary.
b.Extended Answer: Many people notice a dramatic improvement after their first WilloMD™ treatment.A small number of people obtain full relief with a single treatment, most will require multiple treatments.With additional treatments, many find the effects are cumulative, and enhance and maintain the favorable results.Patients and physicians have reported a wide range of length of effective results with WilloMD treatment from hours to months.
b.Extended Answer:Patients and clinicians have observed and reported pain relief, reduced swelling, improved mobility and performance with use of the WilloMD™ over 90% of the time. In a number of treatment groups, users and health professionals have observed and reported 80-100% pain reduction and 50-100% improved mobility.Relief may last from hours to weeks.
Whether your condition is acute (hours to days) or chronic (weeks to years), the more frequently you use The WilloMD™ the more complete and sooner you can expect your condition to improve.The Doctors recommend using The WilloMDat least twice daily until symptoms are controlled. More frequent use will likely yield additional benefits.
Should the condition not be healable (such as abnormal joint architecture), most individuals can expect The WilloMD™ to promote relief of the toxic, irritating, or noxious reaction of the tissues surrounding the problem. Although this will not cure the underlying problem, it can be expected to improve the secondary reaction and accompanying pain, as well as improve your performance and the quality of life. We always recommend dialogue and follow up with your professional health care provider.
13.How can I tell if the treatment is working?
a.Short Answer: Your body will tell you.
b.Extended Answer: Our physicians recommend you note your pain level and performance level before and after WilloMD treatment. It is useful to record these parameters, and a “Personal Performance Form” is included in your Instrument Package.Comparison of before and after treatment and day to day pain and performance parameters are good indicators of successful WilloMD treatment results. Copies of the “Personal Performance Scorecard” may be downloaded by registered users as a .pdf file at http://www.willomd.com/pages/willomd-30-day-pain-pill-challenge-score-card
14.What about travel? Is there a DC automotive adaptor so I can use the unit in my car or truck?
a.Short Answer: Yes.
b.Extended Answer: A customized Automobile Power Adapter w/6' cord is available for purchase at http://willomd.myshopify.com/.
15.What does the red light mean while the WilloMod is on the charging base?
a.Short Answer: The WilloMD Battery Pack is charging in the WilloMod.
b.Extended Answer: The WilloMD Battery Pack can be charged in two places.
i.In the WilloMD while positioned on the WilloDock
1.Duringcharging the front indicator light glows red..
2.When the battery pack is fully charged the front indicator light glows green.
ii.In the battery charging receptacle on the surface of a powered WilloDock.
1.Duringcharging the rear indicator light glows red..
2.When the battery pack is fully charged the rear indicator light glows green.
iii.Note: Due to the nature of the Li-ion battery, if the battery has been over charged, the charging circuit automatically stopscharging and the indicator light stops glowing.
1.You can confirm that the battery is fully charged by turning on the WilloMD with the battery pack properly positioned in the battery chamber. The battery charge indicator in the left lower corner of the WilloMod LCD screen will indicate a full charge.
16.If the indicator light will not come on, is there a problem?
a.Short Answer:Probably not, but possibly yes.
b.Extended Answer: The Indicator lights on the WilloDock may not glow for a variety of reasons.
i.The front Indicator Light will not glow if the WilloMD does not have a fully inserted WilloMD Battery Pack.
ii.The front Indicator Light will not glow if the WilloMD is not properly placed on the WilloDock.
iii.The Indicator Light may not glow if the Battery Pack is overcharged.
iv.The rear Indicator Light will not glow if the Battery Pack is not properly positioned in the WilloDock charging receptacle
v.The Battery Pack may have failed. However the usual indication of a failed battery pack is a flashing red indicator light.
vi.The charging circuit may have failed.
a.If a battery pack will not charge (can be check by placing in the WilloMD, powering it on and verifying a discharged battery condition on the LCD screen).
b.This condition will need to be resolved at the factory.
17.Should I recharge the unit after every use?
a.Short Answer: Not always.
b.Extended Answer: A fully charged battery pack should give 3-5 treatments when used in the Chronic Hi mode. When you have completed your treatment, we recommend placing the WilloMD back on the WilloDock. Leaving it on the WilloDock will insure a full charge for subsequent use.
i.If the WilloMD will not be used for extended periods of time (>3 weeks), we recommend disconnecting the power cord. However leaving it on charge for extended periods of time should not damage the unit or battery.
18.Is there a case I can obtain to safeguard my WilloMD when traveling?
a.Short Answer: Yes.
b.Extended Answer: Your WilloMD is a mini-computer and should be handled with care. A protective transport case is available at: http://willomd.myshopify.com/
19.Where are the instructions on how to use the WilloMD?
a.Short Answer: User instructions are located on a Quick Start Guide that was included with your WilloMD packaging and under the WilloDock.
b.Extended Answer: A brief quick start guide is under the WilloDock (charging dock). These are brief points and we recommend referring to the WilloMD Instruction Manual for proper and effective use instructions. The manual also serves as a complete reference guide to any questions you may have regarding your WilloMD. The WilloMD Instruction Manual contains detailed text, graphs, tables, trouble shootingand pictorial explanations
20.Where is my WilloMD Serial Number?
a.Short Answer: On the Box, WilloDock, and WilloMD.
b.Extended Answer: You will need the serial number to complete registration of your WilloMD. The serial number can be located in three places:
i.On the right outside of the WilloMD shipping box.
ii.On the underside of the WilloDock (charging dock) in the lower right corner of the Quick Start Guide.
iii.You will need the serial number to complete the registration of your WilloMD unit. It is a five digit number starting with a zero (0****) and can be located in three dirrerent places:
a. On the outside of the shipping box
b. On the underside of the WilloMD charging dock
c. Inside the WilloMD battery compartment under the battery shelf.
In each case, the serial number should be the same five digit number in each place.
21. How often should I clean my WilloMD?
a. Short Answer: After each use.
b. Extended Anwer: Once your treatments are over, sanitize your WilloMD with an alcolhol swab, bleach wipe or non-abrasive cloth dampened wiht a 1% bleach solution. If your WilloMD is being used by several users, it should be sanitized between users. Alcohol swabs are available at most pharmacies or at your local drug store.
22. Who can I call if I have any questions or problems with my WilloMD?
a. Short Answer: Call us anytime Toll Free at (855) 945-5663.
b. We are your partner in joint pain managment and the more we can learn about you and your condition, the better we can serve you. As a WilloMD user, you are part of our family so always feel free to call us at any time should you have any questions, problems, or comments on your WilloMD. We look forward to hearing from you and are here to help in any way that we can.
By registering your WilloMD you will validate your warranty, have access to important user information, the WilloMD Family Communiqué and information sharing, the WilloMD User Manual and can receive upgrade and new product information.
